Returns & Refunds Policy

We do not accept returns or exchanges unless your item was damaged in transit, there was a shipping issue resulting in non-delivery or misdelivery, or a mistake was made on our end - such as receiving the incorrect item.

If your order arrives damaged, is not delivered, is misdelivered, or you receive an incorrect item, please contact us by email as soon as possible and within 7 days of delivery or the expected delivery date, depending on the issue. Please include your order number, a clear photo of the issue (if applicable), and a brief description of the problem so we can promptly assist you.

For packages that are delayed or missing, we have the shipment information required to submit a USPS Missing Mail Search request on your behalf. Please contact us before submitting a claim yourself so we can assist with the process.

If the issue is determined to be the result of an error on our end or damage during transit, we will assess the situation and, when applicable, provide a replacement or refund.

Due to the made-to-order nature of our products, we are unable to accept returns or issue refunds for any other reason. This includes:

• Changes of mind
• Incorrect size or style selections
• Customer errors when entering a shipping address
• Items that do not work due to improper installation or application
• Packages marked as delivered by the carrier

Please carefully review your order details, measurements, product information, and shipping address before completing your purchase.

Refunds, when approved, will be issued to the original payment method. Once a refund has been processed, the time it takes for the funds to appear in your account may vary depending on your payment provider or financial institution.

If you have any questions regarding a return, replacement, or refund, please contact us at stickitgraphix@gmail.com and we’ll be happy to help.